RiverTrail Technology Blog

Spreadsheets are arguably the most powerful tools in the modern office, yet few users fully leverage their advanced capabilities. Beyond simple calculations, spreadsheets offer intelligent features designed to eliminate manual tasks and reduce human error.

One such feature is the ability to automatically identify the day of the week for any given date.

Countless businesses out there rely on patchwork systems of spreadsheets, sticky notes, and emails to keep their customer relationships in an acceptable state. The problem is that this is no way to conduct customer relations, and the more you rely on manual systems like these, the more organizational debt you accumulate over time. Poor customer relationship management will cost your business hundreds of hours of lost productivity, and with that comes lost sales and opportunities. It doesn’t have to be this way.

Imagine walking through your office and seeing an employee sitting at their desk, staring at their phone for 45 minutes while on the clock. You would step in and say something immediately, right?

Yet, this is exactly what happens every single day in small businesses across the country. It does not look like doing nothing, it looks like a spinning loading icon, a slow VPN connection, or a redundant data entry task.