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RiverTrail Technology has been serving the Galax area since 2014, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Phishing is Scary Enough… Learning About It Doesn’t Have to Be, Too

Phishing is Scary Enough… Learning About It Doesn’t Have to Be, Too

Modern cyberthreats are genuinely terrifying to consider. It might seem best to lock down your network to the point where someone would need an authentication code to open every window.

Here is the problem: If you make your security framework so restrictive that your employees feel like they are being micromanaged by an algorithm, two things happen. First, their productivity plummets. Second, they will actively look for ways to bypass your security just to do their jobs.

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Absent Employees Shouldn’t Upend Your Operational Security

Absent Employees Shouldn’t Upend Your Operational Security

During July and August, planned employee absenteeism reaches its annual peak as team members take well-deserved time off to enjoy the summer weather. For small and medium-sized businesses, operating with a skeleton crew introduces severe operational and security challenges that are difficult to manage with limited staff. The most pressing hazard during these months is the "only one person knows" problem, where critical system access, passwords, or vital administrative knowledge resides entirely with a single vacationing employee.

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RiverTrail Technology
103 North Monroe St
Galax, Virginia 24333